مراجع هامة ومفيدة:
-
Active Listening – http://www.skillsyouneed.com/ips/active-listening.html
-
Mentor Skills Critical to Building Rapport – http://pcaddick.com/page8.html –
- Body Language – http://www.forbes.com/sites/carolkinseygoman/2013/06/03/body-language-for-mentors/#1c97a48219f2
- MicroExpressions http://www.paulekman.com/micro-expressions/
- Trello Board – Social Publishing Program